Contact Servicing

110 Power Road, London W4 5PY

Telephone: 0845 120 9216

Step 1: Tick/add your required services

Minor Service - £139

every 12 months / 10,000 miles

What's included
  • Minor service includes:
  • Oil & filter change
  • Vehicle inspection and report to include:
  • All lights
  • Instruments
  • Bodywork
  • Glass
  • Locks
  • Battery
  • Coolant level
  • Drive belts
  • Braking system
  • Steering
  • Hoses
  • Drive shafts
  • Exhaust system
  • Wash and vacuum
  • Full vehicle road test
  • Diagnostic check including report
  • Re-set service interval display
  • Volkswagen stamp in service book
  • Price includes parts, oil, labour and VAT

Major Service - £259

every 24 months / 20,000 miles

What's included
  • Major service includes:
  • Oil & filter change
  • Replace pollen filter
  • Vehicle inspection and report to include:
  • All lights
  • Instruments
  • Bodywork
  • Glass
  • Locks
  • Battery
  • Coolant level
  • Drive belts
  • Braking system
  • Steering
  • Hoses
  • Drive shafts
  • Exhaust system
  • Wash and vacuum
  • Replace air filter
  • Spark plugs (petrol engine) or fuel filter (diesel engine)
  • Remove wheels and check brakes
  • Check/adjust tension on all drive belts
  • Check gearbox oil level
  • Check final drive oil level
  • Full vehicle road test
  • Diagnostic check including report
  • Re-set service interval display
  • Volkswagen stamp in service book
  • Price includes parts, oil, labour and VAT

MOT

from £39/free

free with a £349, 2 year Volkswagen service plan

What's included
  • We check the following as part of your MOT test:
  • Body and vehicle structure
  • Fuel system
  • Exhaust emissions
  • Exhaust system
  • Seat belts
  • Seats
  • Doors
  • Mirrors
  • Load security (boot lid or hatch)
  • Brakes
  • Tyres and wheels
  • Registration plates
  • Lights
  • Bonnet catch
  • Wipers and washers
  • Windscreen
  • Horn
  • Steering and suspension
  • Vehicle identification number (VIN)
  • Prices are valid until 31 December 2012. Up to and including 2.0 litre vehicles.

Additional options:

  • Air filter replacement (included in major service) £35

  • Fuel filter replacement (included in major service) £55

  • Spark plugs renew (included in major service) £79

  • Air-conditioning refresh (every 1 year) £29

  • Air-conditioning service (includes refresh, every 2 years) £79

  • Brake fluid change (every 2 years) £59

  • DSG transmission oil & filter change (every 40,000 miles) £179

  • 4 wheel drive oil change (every 40,000 miles) £59

  • Front brake pads replaced more

  • Front brake pads & discs replaced more

  • Rear brake pads/shoes replaced more

  • Rear brake pads & discs replaced more

  • Change cambelt (every 4 years)** more

  • Change cambelt including water pump replaced more

We'll give you a car
Loan car - £12.50

including insurance with a maximum excess of £250; excluding fuel.

Loan car; Free if insured by customer

free if you self insure. Insurance must be fully comprehensive, to a value agreed with your Volkswagen Authorised Repairer. Evidence of insurance to the correct level will need to be produced before the loan car can be released.

Don't forget: Bring both parts of your driving licence on the day. Please be aware that loan cars need to be booked in advance of your visit.

Collect and deliver

depending where you live, we'll pick your car up and drop it back when the service is over – saving you the trouble of arranging alternative transport. Simply let us know before your appointment.

Area 1: £10, up to 20 minutes each way

Area 2: £15, up to 40 minutes each way

Any journeys over a 40 minute drive time each way are discretionary and need to be discussed with your Volkswagen Authorised Repairer directly. Please be aware that collection and delivery appointments need to be booked in advance of your visit.

Courtesy lift
Free of charge

If your next stop is less than 20 minutes away, we'll drop you off and pick you up, free of charge.

Please be aware that your courtesy lift will need to be booked in advance of your visit.

Prices are valid until 31 December 2012. Up to and including 2.0 litre vehicles.

Exterior wash & interior vacuum - FREE

For all jobs taking more than 1 hour in our workshop.

Minor bodywork repairs

If your car has any minor dents and dings you may want to book it in with us for one of the minor bodywork repairs listed below:

  • Alloy wheel refurbish (polished alloy wheels not included) £60

  • Small dent removal £60

  • Chip repair £60

Any minor bodywork repairs will need to be booked in advance of your visit. Please be aware that if your Volkswagen Authorised Repairer feels that a minor bodywork repair is not viable, they may recommend a body shop repair instead.

Prices are valid until 31 December 2012. Up to and including 2.0 litre vehicles.

All prices include parts, oil, labour and VAT costs

**Customers who reach the mileage limit before 4 years may be advised to change their cambelt sooner.

Prices are valid until 31 December 2012. Up to and including 2.0 litre vehicles.

Step 2: Complete the form

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Service Request Form

Please fill in the form below to send us a service request.

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